IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
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Hand baggage 5 kg
Hand baggage (Standard) — Free
Hand baggage 10 kg
Hand baggage 10kg (+5 kg to the free 5 kg) — Paid (Learn more about the rates)
If a passenger carries:
The service should be purchased in advance*:
*No later than 2 hours before departure on domestic and no later than 3 hours on international routes. If the previously paid "Hand Baggage 10 kg" weighs more than 10 kg and/or exceeds the dimensions of 56x23x36 cm, it will be considered check-in baggage, and the passenger is obliged to pay the baggage fee at the airport at the rate per kilo and drop it off to be transported in the baggage compartment.
Rules of hand baggage transportation
All passenger’s belongings are considered as hand baggage. It is necessary to put all things into 1 (one) piece of hand baggage in advance. Including ladies’ bag, camera, laptop, cake, flowers, handbag, baskets, cases, musical instruments, as well as items purchased in duty-free shops.
Hand Baggage (Cabine baggage)
In addition to the free hand baggage allowance, for each child (under 5 years) one foldable stroller (maximum size when folded: 56*23*36 cm) is allowed to carry onboard for free.
Dangerous goods
Passengers are forbidden to carry any dangerous goods both in the hand baggage and/or in the checked-in baggage:
It is the passenger’s responsibility to respond to all requests from security authorities if required. If your baggage is not transported because you failed to fulfill requests from security, FlyArystan will not be liable for any associated cost.
You can read more about the order "On approval of the List of dangerous substances and objects, as well as all types of drugs prohibited for passengers to be transported on civil aircraft" here.
Spare batteries (power banks, e-cigarettes)
Liquids
Personal Oxygen Concentrators
Permitted types of POC:
Voucher
Any questions? Find answers here