IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
We would like to inform you that Aktau Airport is planning to carry out major repairs of the runway. The work will take place in September and October 2024.
The airport's operating hours are from September 1 to September 29:
Repair work will be carried out from 09:00 to 21:00 hours.
The airport's operating hours are from September 30 to October 20:
Repair work will be carried out from 09:00 to 21:00 hours.
In this regard, the airline ask passengers to arrive at the airport in advance to avoid queues at inspection and check-in.
We ask you to check the current flight status in mobile app or on the FlyArystan website.
FlyArystan informs that check-in and boarding for international flights will be processed at the old terminal in Almaty. Starting from June 15th check-in and boarding for international flights will be processed at the new terminal in Almaty.
In this regard, the airline ask passengers to arrive at the airport in advance to avoid queues at inspection, check-in and baggage drop-off.
We ask you to check the current flight status in mobile app or on the FlyArystan website.
We would like to inform you that from June 25 check-in for all domestic flights will be carried out at the old terminal in the former international departures hall of Almaty airport.
All departing passengers are advised to arrive at the airport in advance to undergo the screening and check-in procedure.
We ask you to check the current flight status in mobile app or on the FlyArystan website.