From January 2023, check-in at the airport, including iJan terminals, is a paid service. And online check-in is always free of charge. Detailed information on check-in and boarding rules is here.
Online check-in opens 30 days before departure and closes 40 minutes before departure for domestic flights and 60 minutes for international flights - it is a great way to save time. You can check in yourself online via this website or FlyArystan mobile app.
Online check-in is available for all passengers except for:
- Passengers of charter flights;
- Passengers with extra seat;
- Passengers below 16 year old and travelling alone.
The following passengers may self-check-in online, but must collect their boarding pass only at the check-in desk 60 minutes before departure:
- Passengers with limited mobility or in need of special assistance;
- Passengers who have chosen a seat in the exit rows;
- Passengers who have purchased the service for the transportation of animals
- Passengers who agree to provide their bank card at the check-in counter in accordance with the airline's anti-fraud procedures.
Online check-in can be cancelled in “Manage My Booking” section on website or Mobile App no later than 40 minutes before departure time.
After online check-in cancellation ticket can be refunded or exchanged as per the Fare rules
If I have a baggage, can I follow directly to boarding with my E-boarding pass?
If you travel with baggage, you should check-in your bag at the baggage drop-off counter before check-in closure, no later than 60 minutes before flight departure.
I have checked-in online but I don't have opportunity to print out or save my E-boarding pass, what am I supposed to do?
If you have checked-in online, but you have no opportunity to save/print your boarding pass due to technical difficulties, in order to receive your boarding pass at the airport, you need to arrive at check-in counter before check-in closure − no later than 60 minutes before the flight departure. A passenger without a boarding pass will not be accepted for carriage and his/her ticket will be canceled.
During online check-in process system required payment for the service, is it correct?
During online check-in process seats are assigned randomly by system. If you wish to change the randomly assigned seat, additional payment should be provided depending on the chosen row.
