IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
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A musical instrument in the aircraft cabin can be transported as:
1. Reminder of hand baggage transportation rules:
Size, weight, and quantity of hand baggage:
* A musical instrument that does not exceed these dimensions is considered hand baggage; however, since the quantity of hand baggage is limited to one piece, all other belongings of the passenger must be checked as baggage after payment.
To ensure passenger comfort, the safety of musical instruments, and the right of other passengers to sufficient space for their hand baggage, we also offer the option to purchase an adjacent seat for the musical instrument (see information below) if it exceeds the dimensions of hand baggage, including the case. Strict rules regarding hand baggage in low-cost carriers are due to the large number of passengers on board, and each traveler should have the opportunity to accommodate their hand baggage. These rules are applied by other low-cost carriers worldwide.
2. If the instrument exceeds the specified dimensions:
Please note, each FlyArystan flight can accommodate up to 188 passengers, and the number of spaces on overhead shelves for hand baggage is limited. It is, therefore, crucial to adhere to the established hand baggage norms. We kindly ask each passenger to respect these requirements; otherwise, we may be compelled to deny carriage.
Thank you for your understanding and cooperation! Please visit Special Services page for additional information.