IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
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The "Congratulations on Board" service will allow you to make a special gift for your loved ones. During the flight, the crew will congratulate the passenger at your request.
How to order a service:
Requests for the "Congratulations on board" service should be sent no later than 72 hours before departure.
When rebooking the departure date of a passenger with a confirmed service, the reissue of the "Congratulations on Board" service is not available
Cost of service in domestic routes: 11 000 ₸
Cost of service on international routes: 24 €
For legal, Requests for the "Congratulations on board" should be sent to the following email address ad.offers@flyarystan.com.
Rules and Conditions
Refund is available:
Your application is under consideration. A response will be provided to your email address.