FlyArystan respects your privacy and takes its responsibilities in regards to the protection of your personal data very seriously. You can rest assured that we continuously take steps to keep your personal data secure and ensure it is used only for legitimate purposes.
We will never wilfully disclose personal information about you to any third party other than to process your order without first receiving your permission or unless we are under a legal obligation to do so.
You can always enquire about or check the information that you have given us or request to delete all your personal information by contacting us at Customer.firstname.lastname@example.org.
Controller of Personal Data
Application of the Policy
What Personal Data We Collect
FlyArystan collects and uses your personal information for the sole purpose of delivering you the service you have requested and enhancing the quality of it by offering you the right product at the right time via the right channel.
Information we may collect includes:
The failure to supply personal data may result in 1) FlyArystan being unable to provide you with the services and/or products requested; 2) FlyArystan being unable to update you on our latest products and/or launches; and/or 3) your inability to enter or participate in contests, promotions or redemption activities organised by Fly Arystan.
How We Collect Your Personal Data
We may collect personal information about you when/if you:
Whom We May Collect Your Personal Data from
As well as collecting information directly from you or from your authorized representatives (i.e. persons whom you have authorized or your authorized representative pursuant to our then-current security procedures), there may be occasions when we collect information about you from a third party. These third parties may include:
Why We Need Your Personal Data
FlyArystan will only process your personal data where we have a legal, contract basis and/or your explicit consent to do so. Our legitimate interest as an airline is to use your personal data to operate and enhance the quality of our service as an airline and travel provider.
We need your personal data to:
If you are booking a flight on behalf of someone else, you must obtain their consent to use their personal information.
If processing of your data is subject to any other laws, then the basis of processing your data may be different to that set out above and may in those circumstances be based on your consent in all cases.
How You Can Control Your Personal Data
Whom We May Share Your Personal Data With
In order to facilitate your travel arrangements, we will often need to share your personal information with third parties including:
We do not sell personal information to third parties.
How We Store Your Personal Data
We hold your personal information in electronic files and use third party information system providers who may have access to your personal information.
FlyArystan will retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, the legal or business purposes of Fly Arystan, or as required by relevant laws.
At any time you may contact us at Customer.email@example.com to have your personal data withdrawn from our storage completely.
When destroying your personal data, we will take commercially reasonable and technically possible measures to make it irrecoverable or irreproducible in accordance with the applicable laws.
How We Protect Your Personal Data
We take necessary technical and organizational measures for the protection of the data we hold about you against wrongful access, accidental or deliberate manipulation, disclosing or destruction. This includes internal check of processes of gathering, storage and data processing and security measures, and also measures on maintenance of physical safety of the data for prevention of wrongful access to systems in which we store the personal data. Our security measures are being improved continuously as new technology develops.
We give access to the personal data only those workers, contractors and agents of FlyArystan whom this information is necessary for operation, development and improvement of our services. These persons are contractually obliged to maintain the confidentiality of this information.
To ensure the security of your personal data information when you browse our website, SSK (Security Sockets Layer) with 128 Bit encryption technology, and when you book flights through www.flyarystan.com , TLS 1.2 encryption technology is used to transfer your data securely. It encrypts all of your personal information, including credit/debit card number, so that it cannot be read as the information travels over the Internet.
If your browser does not support TLS 1.2, we recommend you to update to the latest version of any browser to improve the security of transactions, otherwise the transmission of your personal information may not be protected and FlyArystan disclaims any responsibility in this regard.
How You Can Keep Your Personal Data Safe and Secure
When you make a booking, you will be given a booking reference (a PNR, Passenger Name Record) and/or a ticket number. This will appear on the email confirmation or ticket of each person in your booking. You should keep your booking reference confidential at all times.
If you are traveling with others and would not like your individual booking details to be accessible by them, you may prefer to have each person make separate bookings, to be paid for individually.
To make sure your access to our website and mobile app/s is secure, we recommend that you avoid sharing or communicating passwords to others. When you finish using our website and mobile app/s and/or your social media accounts (especially if these accounts are linked together) you should log out if others are able to access your computer or device, and especially when using a public device to access the web. This way, other users will not be able to access your personal data.
There is an Internet fraud practice known as "phishing" which is the illegal gathering of personal information by deception. Unsolicited emails are sent to individuals from lists illegally gathered by a third party, and recipients are asked to enter or reconfirm bank or password details into a "cloned" or illegal copy web site.
By using www.flyarystan.com and our mobile app/s, you agree that we can place cookies on your device and store and access cookies, IP addresses and use other methods in order to collect website usage data, and enhance your online experience.
This can include information about your use of the website, the browser and device type you are accessing it from and where you are in the world.
By visiting and using www.flyarystan.com you agree that FlyArystan places cookies on your device.
A cookie is a small piece of information sent from a website that you visit or certain emails you open and temporarily stored in your web browser or the hard drive of your device. The browser then returns the cookie to the server the next time the page is referenced. Cookies allow a website to customize a visit and give you a better user experience when you return to the website.
FlyArystan uses session, functional, advertisement/targeting and performance cookies on our website and mobile app/s for the following purposes:
Generally, a cookie will contain a string of text that contains information about the browser.
Some cookies we use may store more personal information about you. However, this can be done only if you yourself have provided our website with that personal information.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Internet browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2
Links to other websites
Google Analytics, Facebook Pixel and Yandex Metrics
Our website uses Google Analytics, Facebook Pixel and Yandex Metrics, web analysis services provided by Google, Inc., Facebook and Yandex LLC correspondingly. These services utilize “cookies” in order to track and analyse your use of www.flyarystan.com and to prepare reports on its activities (please refer to our cookies policy above). IP addresses collected by our Google Analytics are anonymized. For more details, please refer to Google, Facebook and Yandex’s Privacy Policies.
To opt out of Google Analytics, please use this link: https://tools.google.com/dlpage/gaoptout
To opt out of Yandex.Metrics, please use this link: https://yandex.com/support/metrica/general/opt-out.xml
These opt outs are cookie-based, therefore, you may need to opt out again if you get a new device or if you erase your browsers cookie file.
For more information on Facebook Pixel please consult this website.
When you subscribe to receiving such communications as Fly Arystan’s electronic newsletter, you are giving FlyArystan permission to use your email address for sending you the newsletter, and other mail such as surveys and news about special offers.
If you wish to retract your permission for FlyArystan and do not want to receive information by email, you can do so any time by clicking the ‘unsubscribe’ link at the bottom of the email.
Due to the nature of our services, we may collect travel information, which may include personal information, about children when it is required to comply with the law, including local aviation or security regulations, or as otherwise required to provide transportation needs and services. We may retain personal information when required to provide transportation and related services to a child. We do not knowingly collect personal information directly from children – persons under the age of 18, or another age according to applicable law – other than when required to comply with the law or for safety and security reasons.
FlyArystan cannot distinguish the age of persons who access and use its website and mobile app/s. If you are a parent or guardian of a minor (according to applicable laws) who has provided FlyArystan with personal data without your knowledge and consent, you should contact FlyArystan at Customer.firstname.lastname@example.org to remove the relevant personal data.