IMPORTANT ANNOUNCEMENT
Further to the previously published information regarding the incident involving flight FS7962 operating on the Urumqi – Astana route on an Airbus A320 aircraft, FlyArystan continues to cooperate closely with the relevant authorities and is providing all necessary information to support their work.
We kindly ask the public and media representatives to rely only on information published through FlyArystan's official communication channels and the official channels of the relevant government authorities, and to refrain from sharing unverified information.
Safety remains at the core of everything we do, and the airline continues to operate in accordance with all applicable operational and regulatory requirements.
Our immediate priority is to provide all necessary assistance and support to the passengers, crew members, and their families.
Telephone Enquiry Centre:
+7 727 308 0513
+7 771 944 48 80
Toll-free within Kazakhstan:
8 800 080 0440
Media Hotline: +7 727 338 20 99
For all media inquiries, please contact: pr@flyarystan.com
Additional information about the incident will be published on FlyArystan’s Telegram channel: Telegram
FlyArystan expands its flights map: Astana (NQZ) — Urumqi (URC) — Astana (NQZ).
Urumqi is the industrial and economic center of the Xinjiang Uygur Autonomous Region of the People's Republic of China, whose distance to the border with Kazakhstan is less than between Almaty and Astana. It is more profitable to do business internationally than domestically, so the demand for flights to the Chinese city is growing.
Direct flights from Astana to Urumqi are operated twice a week: every Thursday and Saturday. The journey takes a little more than two hours.
The difference in time zones between cities is two hours: Astana has UTC+5, Urumqi has UTC+8.
You can get acquainted with the exact departure and arrival schedule on the main page of the website or in the FlyArystan mobile application for iOS and Android. It is also easy to find out the cost of a plane ticket to Urumqi and buy round-trip tickets there.
The plane with the message "Astana — Urumqi" departs from the International Airport Nursultan Nazarbayev (NQZ) and arrives at Urumqi Divopu International Airport (URC). Divopu is located 16 km from Urumqi, and there are two ways to get to the city:
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