IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
Ghulja (Yining)
Instead of spending long and exhausting hours on a bus, it’s much easier to travel from Ghulja to Almaty by plane — air travel is significantly more comfortable and faster. Kazakhstan’s leading low-cost airline, FlyArystan, offers a convenient ticket booking service, allowing travelers to select the most suitable dates and options on the website or through the app.
Air travel remains the safest and one of the most comfortable ways to get around. Just arrive at the airport 2–3 hours before departure to complete all necessary procedures:
After that, simply find your gate and proceed to boarding on time. You can use your flight time to work, study, or relax. The experienced cabin crew ensures a comfortable journey for all passengers.
When planning your trip and organizing your Ghulja-Almaty itinerary, consider a few key factors:
Don't forget about the time difference: Ghulja is 3 hours ahead of Almaty. If you're booking a connecting flight, allow enough time between flights to avoid rushing and to find your gate easily.
To book your ticket, simply select your desired dates and destination. Here are some tips to save money:
To avoid unexpected fees or delays, familiarize yourself with the baggage policies for carry-on and checked luggage. You can bring the following items in your carry-on bag:
Excess baggage is subject to additional charges. Flammable liquids, sharp objects, and chemicals are strictly prohibited. Sports equipment, musical instruments, and other large items require prior approval from the airline.
FlyArystan’s website makes it easy to plan your trip by offering the best available deals. Passengers have access to:
Kazakhstan’s low-cost airline provides budget-friendly options — convenient flights with minimal layovers, without extra fees or hidden charges.
Do I need to print my e-ticket?
No, you only need to show your passport at the airport.
What time is displayed on the ticket?
Tickets always show the local time of both the departure and arrival locations.
Here are some top recommendations:
Flying from Kulja to Almaty is quick, safe, and comfortable. The journey takes less than an hour, and with the "Comfort" fare, you can bring up to 20 kg of baggage. Plus, ticket prices remain very affordable!